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Common queries answered

Frequently asked Questions

We can’t wait for you to get your order! We’re working hard to get your orders shipped as quickly as possible! Our current shipping time is 4-10 business days . Orders with expedited shipping do not include the standard processing time and will arrive in the amount of days listed during checkout. Once your order ships, you will receive your tracking information for the most up-to-date status of your order as well as delivery notifications!

Our return and refund policy provides free returns within 30 days. Details at Returns & Refunds

If you accidentally fill in the wrong delivery address when placing an order, you need to change it to the correct address on your order information page before we ship the order. Usually we ship the goods 0-3 days after you place the order.

You can track the status of your order here. If you are logged in to your account, use the orders navigation and select order tracking/history from the menu options. From there, you can locate your recent orders and check the status.

You can send an email to, or call us at +86 755 27973156

Still need help?

Get in touch with us


Tel:+1 307 381 9586

Address: 30 N Gould St Ste N, Sheridan WY 82801, United States

(This is NOT the Return Address. The order CAN NOT BE refunded if it is returned to this address.) Please click the refund button in the order on the My Account page, if you want to process return & refund.

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